OKRs
Get the business inputs from stakeholders
- Governing Strategy
- Business brief
- High-level metrics
Project doc
Kick-off initiative with the team
- Present statement
- Hypothesis
- Questions on Data
- Qualitative research plan
Insights
Conduct research
- Primary research (Survey, Interview)
- Secondary research (NPS, Tickets)
- Collaborate with Data Analyst
Analyse research data
- Brain hypotheses
- Codificate insights
- New HCD Visualize
- Present to stakeholders
Prototype & Testing
Ideate on solutions for insights
- Low-fi battle solutions
- Hypothesis - Prediction
- Defining Privacy metrics
Design the prototype
- Design wireframe
- Design prototype
- Research scale in research
Conduct usability testing for the prototype
- Recruit participants
- Conduct research interviews
- Analyse the results
Design specs
Finalize ready-to-use design solution
- Hi-fi mockups
- UI screen
- A/B Tests
- Interviewing with DEV
- HCD
DEV – DES collaboration
- Daily Stand Ups
- Report Coverage
- Error service + Quick context
Design Review before launch
- Device testing
- Manual testing on Data
- DESIGN check results with improvements